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Money-Back

100% Satisfaction guaranteed !! or get your Money back *

Price-Match

We price match quotes for you to experience the quality of our service *

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Frequently Asked Questions

Your questions are answered here!

General Information

What are the different ways to contact you?
What payment methods do you support?
What are your customer support hours?

Rates & Services

How much do you charge?
Do you offer a discount for high volume?
Do you offer transcription services in other languages?
Can you transcribe multi speaker files?
Can you provide a verbatim transcription that includes filler words?

How do I get started?

How do I get started?
What file formats do you accept?
Who will transcribe my audio?
How do I upload my files?

Quality Control & Privacy

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How do you keep my information secure?