Contact
Career
Bookmark
Feedback

Frequently Asked Questions

Your questions are answered here!

General Information

What are the different ways to contact you?+
What payment methods do you support? +
What are your customer support hours? +

Rates & Services

How much do you charge?+
Do you offer a discount for high volume?+
Do you offer transcription services in other languages?+
Can you transcribe multi speaker files? +
Can you provide a verbatim transcription that includes filler words? +

How do I get started?

How do I get started?+
What file formats do you accept? +
Who will transcribe my audio? +
What is the turnaround time? +
How do I upload my files? +

Quality Control & Privacy

How do you ensure quality? +
How do you keep my information secure? +