Frequently Asked Questions

Free quote : Start by filling out the free quote form and receive a quote for your order immediately.

Instant call back : You can feed the essential details in the immediate call back section and one of our customer specialists will reach you.

Uploading files directly : You can also attach files on the upload files

Online chat 24/7 : We offer a 24/7 customer response, our customers speak or chat LIVE directly.

Contact us: Jot down a couple of details in the contact page alluding to us anything.

Call on toll free numbers: We have toll free hotlines for customers from Australia, US, and UK. For
AUS : +61-1-8003-57380, US : 1-800-230-7918, UK : +44-80-8238-0078.

Our virtual platform carves out more straightforwardness. You can pay for transcription via PayPal, credit and debit card, MasterCard and more. You can also use PayPal.

We have a dynamic powerhouse powered by top-notch transcribers who are work 24/7 to muster customer needs. They are handpicked because of their outstanding skills, linguistic prowess, and professional ethics. Our army of transcribers who number in hundreds hammer out accuracy and speedy turnaround time frames.

We are available 24/7, 365 days and around the clock.

Despite our excellent outputs, we have set out the most competitive price tags. You only pay a charge rate starting at $0.10 per minute and time stamp and verbatim at $0.25/minute.

Join us to leverage chunks of rebates, the larger your project, the higher the cut rate!

• ✓10% discount for a 10-hour file.
• ✓15% discount for more than 20-hour file
• ✓20% discount for more than 30-hour file

Your business can penetrate the sprawling global marketplace by leaning on our transcription solutions. Our contingent of transcribers are strewn across the globe, specializing in all major languages such as English, Spanish, Italian, German, Arabic, Greek, Chinese, etc.

Yes. You can entrust us all genres of files with two or many participants, for example, conferences, seminars, interviews and calls. We have a network of professional transcribers who have completed numerous projects with multi-acoustic sources. Rates are based on the number of speakers.

You can get verbatim transcription that captures all nuances in speech, for instance, preserving filler words, stuttering and grammar. Pay merely $0.75/min for complex files or $ 0.25/min for other orders.

Enjoy an intuitive platform to get transcription in minutes. Upload your documents to the site with your contact info, disburse online and you will get an error-proof and excellent transcription right away. Muddled? Call our 24/7 customer care or Chat Live Online.

Our platform accepts multiple formats and also helps you in custom formatting. Upload or receive files in WMV,AIF,M4A,MP3,MP4,MOV,AVI,VOB,AMR,OGG,WAV,CD,DVD and more.

We rely on hundreds of expert transcribers with substantial experience.

Upload directly on our ESL Encrypted server.

Alternatively make a Drop box account and share the link with support@vananservices.com

When your transcribed files leave the turf of transcribers, it will be winnowed by quality inspectors. Multi-layered quality checking process ensures we deliver 100% accurate and error-proof content.

Clients are protected by an impenetrable non-disclosure agreement. Our servers and site trademark also feature high-tech firewalls.