As we take the COVID-19 (Corona Virus) very seriously, we welcome you to chat or call us to learn more about our services as we support you virtually.

Open Virtually Even During COVID-19 Breakout!

As always, we and our services are available. We got you covered with our efficient and seamless services!


Refund Policy

1. Our company’s refund policy is only valid until 15 days after delivery date.

2. If order is returned with quality issue after 15 days’ validity period, the client will be charged 30% for proofreading and 50% for rework. The 30% and 50% is of the total cost of the order.

3. Our company’s refund policy is only valid for audio or video files under category A (Excellent) or B (Good).

4. Proofreaders will scan the returned files first for quality issue before we raise the refund request.

5. If the proofreaders find quality issues in the returned order, the refund request will be raised. We will ask the customer for a revised copy.

6. Our company’s refund policy is not valid for rush orders and files with Difficult category.

7. Our company’s accuracy guarantee is not applicable to rush orders and files with Difficult category. Rework is also not applicable for that kind of order.

8. The turnaround time starts only upon the completion of the payment, and not from the time of file upload.

9. A customer is eligible for only one offer per order.

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Making COVID-19 updates available with efficacious transcription services

As for the financial economy, the COVID19 pandemic has created a huge impact on global business. Industries such as Medical, News, Media, Healthcare, Public organisations, Corporate and so on have to consistently provide information to its customers about the corona virus updates. We make sure to deliver the best audio, video and document online transcription services in just 24 hours. If you are looking to disseminate information, we are your ideal partner. At times like these, we work 24/7 to uphold your business market.

  US : 1-800-230-7918    UK : +44-80-8238-0078   AUS : +61-1-8003-57380

  US : 1-800-230-7918    UK : +44-80-8238-0078

AUS : +61-1-8003-57380

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